Responsible Gaming at 995be

995be operates as an entertainment platform first and foremost. Casino games, cricket betting, slots, and live dealer tables are designed to be a source of fun and excitement for adult players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and Rangpur. We firmly believe that gambling, when approached responsibly, can be an enjoyable leisure activity.

However, 995be also recognises that for a minority of players, gambling can develop into a problematic behaviour that causes real harm to individuals, families, and communities. Our responsible gaming framework is built around four core principles:

Every feature, control, and piece of guidance on this page is available free of charge to all registered 995be players. You do not need to justify your request to use any of these tools — simply contact support or access your account settings to activate them immediately.

995be operates exclusively as an 18+ platform. Gambling is strictly prohibited for individuals under the age of 18 years. This is a non-negotiable requirement that applies to every player in Bangladesh and all other jurisdictions served by the 995be platform.

The following age verification measures are in place on the 995be platform:

• Registration Declaration: All players must confirm at registration that they are aged 18 or above. Providing false information is a breach of our Terms & Conditions and may result in account closure and forfeiture of funds.
• KYC Identity Verification: Before any withdrawal is processed, 995be requires players to submit a valid government-issued photo ID (National ID card, passport, or driving licence) confirming their date of birth. Accounts that cannot pass age verification will be suspended.
• Parental Controls Guidance: If you share a device with children or young people, we strongly recommend enabling parental control software to restrict access to the 995be platform. Products such as Net Nanny, Bark, and built-in device screen-time controls can help prevent underage access.
• Suspicious Activity Review: 995be account managers are trained to identify play patterns that may indicate underage gambling. Accounts flagged for review will be placed on hold until identity is confirmed.

If you are aware of a minor accessing the 995be platform, please report it immediately to our support team at [email protected]. We will investigate and act without delay.

Self-exclusion is the most powerful responsible gaming tool available on the 995be platform. It allows you to voluntarily block your own access to the platform for a defined period — or permanently — when you feel that gambling is no longer under your control.

How to request a self-exclusion from 995be:

Setting a deposit limit is one of the simplest and most effective ways to keep your gambling spend within a budget you are comfortable with. 995be supports deposit limits on a daily, weekly, and monthly basis. All limits are denominated in Bangladeshi Taka (BDT).

How limits work in practice: When you reduce a deposit limit, the new lower limit takes effect immediately — you cannot override it or request an emergency increase. When you request an increase to a deposit limit, a mandatory 7-day waiting period applies before the higher limit becomes active. This cooling-off period is designed to prevent impulsive decisions made during a losing session.

To set or adjust your deposit limits, log in to your 995be account and navigate to the Responsible Gaming section of your account settings, or contact the 995be support team directly at [email protected]. Our team can set a limit on your behalf during any support interaction, at any hour.

In addition to deposit limits, 995be also supports loss limits (a cap on how much you can lose in a given period) and wager limits (a cap on the total stake placed per session). Contact support for more information on activating these additional controls.

A time-out is a short-term break from the 995be platform — shorter and more flexible than a full self-exclusion. Time-outs are ideal if you feel you need a brief pause to regain perspective without committing to a long-term exclusion.

• 24-Hour Time-Out: A one-day cooling-off period. Your account is suspended for 24 hours and automatically reactivates after the period ends. No action from you is required to restore access.
• 7-Day Time-Out: A one-week break. Useful after a losing session or during a stressful period in your personal life when gambling decisions may be less rational than usual.
• 30-Day Time-Out: A full month away from the platform. At the end of 30 days, you will be contacted by our responsible gaming team before your account is reactivated to confirm that you wish to resume play.
• Custom Time-Out: Request any duration between 1 and 90 days by contacting support. We will configure the exact period you specify.

Problem gambling can develop gradually and is often difficult to recognise from the inside. The following warning signs may indicate that gambling is becoming a problem. If you recognise several of these in your own behaviour, we strongly encourage you to use the tools on this page or seek professional support.

Recognising these signs early is the most important step toward recovery. You do not need to hit rock bottom before reaching out. The 995be support team is trained to respond to responsible gaming concerns with empathy and without judgement. Reaching out is an act of strength, not weakness.

The following questions are based on widely used responsible gaming assessment frameworks. Answer honestly — this assessment is private and for your own benefit only. If you answer "Yes" to three or more of these questions, we encourage you to contact 995be support or a professional counselling service.

If you feel that gambling is causing harm to you or someone you care about, please do not wait. Help is available now. The 995be support team is staffed 24 hours a day, 7 days a week, and our responsible gaming specialists are trained to handle these conversations with complete confidentiality and without judgement.

Beyond the 995be platform, professional counselling and support services are available in Bangladesh. Reaching out to a trained counsellor or therapist who specialises in behavioural addiction is one of the most effective steps you can take toward recovery. Your general practitioner (GP) or a local mental health clinic in Dhaka, Chittagong, Sylhet, or any major Bangladesh city can provide a referral.

995be will never penalise, mock, or discriminate against any player who reaches out regarding responsible gaming. Your account history and the content of your support conversations are kept strictly confidential in accordance with our Privacy Policy.

Remember: gambling should be fun. The moment it stops being fun, stops being affordable, or starts affecting the people around you — that is the moment to reach out. 995be is here to help you do that.